The experience was excellent, my service writer Nicole was great. Will always ask for her if available.
Josh did a great job handling our repair. He was very communicative and thoughtful in his help. Thanks!
The Future Nissan team is the best automotive group in the area. Everyone I have dealt with at their dealerships are absolutely amazing. Friendly, understanding, helpful, experienced - and they all make it a point to ensure you are treated like family and that you get the best service possible, no matte what service you need (purchasing, servicing, detailing, etc.). I could not recommend the Future Nissan group enough. Thank you to Josh, Angela, Jeff, and the rest of the Future team for helping me purchase the car of my dreams.
Beautiful propel good people Frederck and his boss Jhoni is good guys all your team is very good I am proud of you guys thanks again for helping me with my bad credit I give me a hoops god is always great thanks again in your company Rana masood 09/25/2022
Fred was and is always Amazing when we visit. I have only worked with Fred over the last 6 years when getting a new car. He is honest and always does his best to make sure we are happy with our purchase. Fred will be who I will see when I'm ready for my next nissan. Thanks for the awesome service.
The sales/finance team here is awesome! It was a breeze working with them. We felt taken care of from the beginning. Thank you Syrus, Angela, and Jason! Great experience.
The staff are very friendly. I worked with Tou and Moe. They walked me through the process and when I couldn’t get there they came to me. These two are great and they got me a nice SUV.
For some reason the email and text communications from my service advisor was not working. They said they attempted to send the communications, but it was never received. Hopefully it will better next service.
Service was fantastic! We were in and out super fast. Communication was great and work was done on time.
Great service. I booked my appt online which gave me the option to schedule my maintenance at a time that worked best for me. I was sent a detailed message with the cost of maintenance upfront.
When I took my car in for my usual oil change service Addison in the Service Dept. helped me get a car so I could get to work. He Was Awesome as usual. Everytime Addison helps me he gives 100% Great Customer Service. He went above and beyond again. It was so appreciated because at the time I had been evacuated from my home due to the Moskito fire. Addisons kindness is just one of the great qualities you'll find when he serves his customers, his knowledge, care, concern, and efficiency, really shine. Thank you Addison. Future Folsom Nissan is ...
Thank you Folsom Nissan for excellent customer service…. Josh greatly appreciate your customer service!
I like coming to Future Nissan for my service needs not just because my car care package is free but because all of the staff know what my car needs from inside to the outside. Joseph was extremely knowledgeable and friendly when speaking with him and told me that he would take care of all my needs from dealing with all the preventive maintenance to just getting me down the street for breakfast when waiting on my oil change. I highly recommend Future Nissan of Folsom to all my friends and family.
Went smoothly from drop off to pickup. Always friendly which makes it easier to bring our cars there.
The service advisor was competent and professional. He communicated well and delivered my car when promised.
I took my Maxima in for a suspected suspension issue & they noticed a strut that needed replacement. My service advisor, Nicole Rush, ordered the required replacement parts and the repair was completed in the estimated time. I’v Been taking this car into this dealership for the past 16 years and have always been completely satisfied with the service I have received.
fast service and efficient!
Nicole, my service advisor, is the best!! Very helpful, professional and knowledgeable. Kept me advised on status of vehicle.
Thank you for being amazing and getting my car up and running!! I truly appreciate all of your time and effort!
Always excellent service at Future Nissan of Folsom. Addison has amazing customer service, kept me updated on the progress of my vehicle, and my vehicle was done in a timely manner. I will always come back!
Nicole was professional and kind. She was attentive to my concerns and needs. Service complete and quick. she contacted when all repairs were done.
Excellent job very good people nice people all them is good Frederck and his boss Jhoni is helping
Robert was extremely informative and helpful with our car searching and purchasing process. He made it painless and easy to finalize everything when we decided to move forward with the purchase. Thank you!
Frederic was very informative and helpful. Streamlined the process as I paid cash and got me out with my new car without hassle.
The service here is always amazing. Nicole was so helpful and prompt with her responses. She is amazing.
Well taken care of with no pressure to buy. Took time and exploring all available vehicles.
This is my very first time financing a car and my experience at Future Nissan of Folsom was amazing. The team is very friendly, professional, understanding and willing to help in the best way possible! I want to thank Frederick and Jason for helping me find a car that exceeds my needs and expectations for such a great deal as well!
Great service, friendly, great communication on the repairs and done when promised.
These guys are awesome. Came in for recall and service. Only waited a very short time. Addison is great. Thank you.
Robert & Jeff did an excellent job helping us buy our Honda Odyssey!
This is my second vehicle purchased by Jason and Robert T. They made sure I get the perfect car and best experience!!
This guy Howel Frederck thiss man is good sale person he help me a lat I give him I credit him and his boss love you and god blues you
I am very pleased with the service I received. I was having trouble with my car losing power and it was determined to be my transmission. I was able to get my vehicle in right away and my transmission was replaced under my power train warranty. A loaner vehicle was also provided at no charge to me. I got my car back, but noticed a leak coming from my driver's side CV joint area. I contacted Future Nissan and was able to get my car in right away. They determined the issue was a contorted seal and replaced it. ...
I appreciate the professionalism of the people working at Future Nissan. I bought my leased vehicle today and left feeling like I was treated fairly and respectfully, once again. From the friendly greeting to the last handshake in the finance office, a good experience and great outcome. Thank you.
Addison was wondering as always. He’s always so helpful answering all my questions. He provided excellent customer service. Thank you Addison for your kindness and for making feel so welcomed.
Robert and the team at Future Nissan of Folsom were great in helping me choose a new car!! I highly recommend them to all!
Great good experience with the service department and I enjoy the facility while I wait great job
Great service from start to finish. Easy process to set up appt online. I always use the night drop off which is very convenient for me. The only issue I had was the contact # I left on the paper was not used. They contacted my husband instead, who the car is under. Once I brought it to their attention a note was made. Addison was professional and courteous. Appreciated getting a free Quick Quack car wash when I picked up my car.
Appointment booking was simple to do and the service was quick, thorough, inexpensive, and beneficial.
When it came time for my grandson to purchase his first vehicle; I called Frederick at Future Nissan. I told him what my grandson needed for work, budget, down payment… and he, Johnny and Jason made it happen! This team is professional, courteous, and defiantly listen to their customers.
Brought my 2020 Rogue in for maintenance. Josh was kind and helpful. Was kept up on what’s being done. Good experience!
As usual service was fast and completed within the time frame given by the service technician. Vehicle was left clean after service and the service agreement was in order. Thank you
I was so fascinated with the superior and great service this car lot made me very happy and really great service recommend friends and family to go here.
Quick service, great communication. Prices are outrageous
Robert was a great pleasure to work with. He made sure to answer all my questions. He explained everything in detail throughout the process. Thank you!
Positive transaction with salesperson Moe. He helped me find a great used vehicle at a good price. No stresser!
Friendly, helpful & knowledgeable staff.
Fred was great very professional good personality and honest with us gave us a good deal on our trade in keep up the great work.
My most recent car çompletely died one night on some backroads in rancho. I have mediocre credit with a car repo and some other little tidbits. I spent two days trying to buy a used bucket for $1000 from any car lot that would accept that as a down-payment, most said no. I went to Toyota and was denied. Literally everywhere I went. Denied. Denied. It really broke my spirit because my credit isn't who I am. My life hasn't been the easiest. I went to Nissan and spoke to Fred Howell. Dude. You are an angel. Thank you ...
I don't wish to write 15 words. The fact that you require it is irritating.
They always treat me well. They are honest and don't try to do too much or more than my maintenance really needs. Glad to be a continued patron.
Nice people. Good Service. went for recall on my Nissan some thing to do with the light. And has replace the transmission. thank you Lord for my warranty. but i feel that i should have paid nothing because looking up trans. on 2018 were recalls on then. But thank you Jesus, I got my car back and it feels good and strong, the way it should from the beginning.
I had a great experience at Future Nissan. I definitely will be back to the same person
Great service all around
Future Nissan of Folsom provides full service for my automobile. Excellent service including recommendations when needed. I will not choose any other dealership. Super satisfied and loyal customer!
Frederick was awesome to work with. Wanted a car that was on a different lot and he made it happen. Along with dave and jeff they made it quick and painless.
The employees at Folsom Future Nissan are pleasant, helpful and ready to listen. I was helped right away and felt like my car (2018 Nissan Leaf) was well serviced.
Fast and efficient.
Completed our work in a timely manner. Kept us updated along on progress. Awesome service and friendly people
Hands down, BEST car buying experience ever. Went in prepared to haggle over value of our trade in. Figured the chances were low that we'd find what we wanted at a payment we were comfortable with. Drove away with a DREAM SUV. Trade in was more then expected. The staff were no-pressure / tell us what you want / we'll do all we can to make it happen. THANK YOU, Zac. Jeff & Dave for helping us drive away with so much more than we thought possible ❤️
I was greeted immediately and attended to in a timely manner. Service was quoted at an hour and a half but was done within an hour. Very fast and efficient.
Fred was so helpful when I made the decision to buy out my lease. I would definitely recommend him.
Best Service advisor ever Nicole Rush 826 Buffer Assy- Engine Mount Re placed