Customer Testimonials
Service was great from start to finish! Natalie was our sales girl and she was AWESOME!! Highly recommend
It was easy to make an appointment and the team was quick to diagnose and fix the AC issue I had.
Shopping for a new Nissan Pathfinder and could not find one available in stock, so look for one in transit. But the one we were interested in came in and went before we could see it. Sales Kevin Ward helped us by locating about her possibly in the area. Meanwhile we shopped the lot and he suggested a new 2021 Murano Platinum AWD available to us. Having a2007 Murano we looked and test drove it. Great features, performance, and comfortable too. Sat down, no pressure, and a fair price negotiation. Finance director, Jeffrey Unger then explained all the paperwork involved and ...
I worked with a gentleman named Aaron and I could not have had a more pleasant experience. The truth is I was very nervous about bringing my car to a dealership for the first time, and he did everything and more to put me at ease and make sure I felt comfortable with everything. Aaron even called me to check in and let me know the status of the car and what was happening with my extended warranty. I will absolutely be bringing my car back to future Nissan. Thank you for taking such great car of me and giving ...
Always canget an appointment. The staff explains everything qnd are very friendly. Love the ride service and free car wash
Excellent service. My car was completed in the quoted timeframe. Nicole Rush did a great job!
Everybody was very personable and professional except the per who I made my initial appointment with. Either he had a bad day or was not very knowledgeable about vehicles.
Excellent service and always enjoy interacting with the team in the service center. Appreciate the effort spent to make my visit a good experience.
Great skilled, knowledgable and friendly service!
Had a great experience and we already LOVE the car (2020 Chevy Tahoe), our Salesman (Isaiah) and the Service Mgr (Mr. Weller). So happy!
My first time here , Everyone super nice and efficient! I would highly recommend them. Excellent service
Easy to drop off and pick up. Transportation was provided which was awesome!! Thank you!
They replaced my transmission without too much fuss covered by warranty.
I am a fan of Nissan of Folsom and a majority of that praise is because of my service advisor, Chris Bishop. He has always taken care of my vehicle and has given nothing but outstanding customer service. They have always given me what I need and I never feel pressured. Their ability to communicate via text makes things so easy. I am able to view my MPI, approve or decline recommended repairs, and pay for the service before I even get to the dealership. Love Nissan, love Chris!
Great service. They got me in and out quickly and explained all of my options
Outstanding service and a good place to take your car they take care of everything very fast and they keep you updated
Was pleased with the professionalism that I received. Very knowledgeable, friendly and helpful when it comes to making customer understand the problem and plan set to fix the problems
Amazing overall service! We took the vehicle for a test drive, received a great price, did all the paperwork and drove off with our purchase in under a couple of hours! Best dealership experience we have ever had~!
It’s so nice to know that every time I get my vehicle serviced I know it’s going to great. Thank you Nissan of Folsom.
Brought in for emissions recall, computer was reprogrammed . Car worked good after fixed and was in good condition
People were very nice and helpful in a stressful situation. I’m very happy with my SUV.
My sales guy, Justin Jones and my finance guy, Jeff were amazingly knowledgeable, low pressure abs great to work with. They explained everything and I would highly recommend them!
The service rep was very nice and explained everything that was done to my car
Service Personnel. - Always professional, not pushy and concerned about the customer. Communicates well. Dealership Service - I would recommend, that as a part of a four wheel brake service, that the emergency brake be checked and adjusted if needed. I was able to access and adjust the Ebrake, it took 90 seconds. I've never had to return for any work performed.
Very professional service from signing my car in to paying the bill. I will return when service is needed.
i had always brought my car to this dealer for services and i had a real connection with your staff
My sales guy, Justin, was helpful and no pressure. He happily showed me every vehicle I wanted to see. He went above and beyond to make my car purchasing experience as easy going as possible. My finance guy, Jeff, was friendly and knowledgeable about the loan process. He did not pressure any additional purchases although I purchased a warranty because it was a great deal. Highly recommend both of them!
Very smooth experience. Did not have to wait for long for dropoff or pickup. Service was great.
More power to to you!!! I wish you all the best and keep up the good work 👍🏼
Chris was very helpful and professional when I came to Folsom Nissan for my recall service. Everything went smoothly, and my car has no issue so far.
JP and the crew were amazing. Love my Nissan Frontier. Will recommend Folsom Nissan to my family and friend.
Chris kept me well informed of progress and even had the car ready sooner than I expected
Service Advisor Chris was amazing and always kept me updated on what was going on with my vehicle. The tech Andre worked on my vehicle and got it done in a timely fashion. Greatest experience
I am from S California and needed help with a tire gravel guard? And went there and made an appointment for the next day. Was in and out within an hour as promised.
Quick and easy Great job No wash but understand the situation regarding Covid Will definitely return
Very pleased with the outstanding customer service Aaron Kuper provided. He explained in detail the services needed and kept us apprised of the car status. During the pandemic, I know how hard good customer service can be but that was not the case. I would definitely recommend Folsom Nissan and Aaron! Thank you!
My service advisor, Chris, is the best I have worked with. He keeps me updated and makes everything a breeze. I appreciate everything Chris, as well as the rest of the service team at Folsom Nissan, does to keep my car in perfect shape. Thank you Chris and Future Nissan Folsom!!
They treated me very well
Excellent & cordial
Good service and friendly
They were great very good services I will return for more service when needed thanks
Great service and on time couldn't be happier. They diagnose the issue and we're in touch with me through out the whole ordeal.
Went in and spent less money than expected, always happy about that. Good customer service as well
Very pleasant to work with. Made sure I knew all repairs completed and updated me on things may needing checking next time.
Great. Good customer service. Team went through all the options for me and was clear.
My daughter and I found a car online that we were interested in and we went to Future Nissan of Folsom. Zach welcomed us and Jeff helped us with the paperwork. We felt no pressure and really enjoyed the family friendly atmosphere.
I always bring my car to Nissan Folsom for oil changes and service. Chris Bishop, the service advisor, always makes sure that my car gets every necessary service needed and he is so knowledgeable, friendly and professional. My experience with service at Nissan Folsom is way better than previous service that I had received at Nissan Roseville. I will never take my car back to Nissan Roseville again. 10 stars for the service department in Nissan Folsom!
Chris was great. Keep me informed every step of the process. Great listener, understood what my needs were. Thanks
Factory Recall service. Fast, friendly, met our needs quickly. Thanks
I am always very satisfied with Folsom Nissan. I live right down the street from Roseville Nissan but make the drive to Folsom as I live the service and staff are so nice and the techs are thorough. I highly recommend Folsom Nissan to anyone.
Chris as always treated us a valued customer. He’s very thorough and watches out for our best interest with maintenance and any recalls that have come up
Future Nissan made buying our Leaf easy and quick. We would recommend them to anyone.
My experience was really good. Friendly staff, clean waiting room and good WiFi work was completed on time
Performed routine service work on time .
We received start to finish top quality treatment from each department! One of the best!
I took my car in to get a safety recall reflash of my ECM. It was done within 24 hours of when I called to make an appointment. They gave me a quote for what I asked for, and did the work requested, and at the same time did what I requested, and were friendly, and fast and accommodating.
Chris Bishop is the best. He always makes sure things are taken care of and we are top priority.
I must say that this company has a list of All-Star employees! From start to finish my every need was met, every question answer and any misunderstanding clearly resolved. My family and I can't thank You enough for our new car, we love it!
I found the vehicle online and called. I spoke to DayDay who was super helpful and pleasant and speak with. I went in and test drove the vehicle to purchase. The finance and paper work portion was expected. I already had a pre-qualified loan coming in and it still took hours. I kept getting offered the additional warranty which I stated four times to decline. I understand finance was trying to be helpful and thinks it’s beneficial but I wasn’t interested. Overall the experience was good and I would come back to purchase a vehicle in the future.
Michael was great! He was very friendly and helpful. He was very knowledgeable. I’m not sure why 15 words a minimum survey response.
Chris bishop always does his best. I always choose future Nissan of folsom for service
Always friendly and helpful! Future Nissan of Folsom is always top notch in every way.
Very friendly, helpful and knowledgeable. Kept me up to date on what was needed and going on with my car
My experience with this Nissan dealership is that it is outstanding in terms of service, workmanship, communication, “extras” (like the Lyft service available to A location once the car is dropped off and from the location back to the car when it’s finished, and a free quick quack car wash voucher) and fair pricing. It is by far the best Nissan dealership I have encountered since I’ve owned a Nissan. Thank you Future Nissan Folsom for all that you do!
Aaron was knowledgeable, patient, courteous, sincere and responsive. I am very pleased with the level of service received and will approach Aaron for my future service needs
I had the Best customer service from the Service Department! Work is done right, fixed right and done right! I am very satisfied with the service!
Great service. Very friendly. I was pleased by the level of service from Future Nissan. My service advisor called Lyft right away for me. No issue.
Zack, Jeff and Alton made the transaction easy. Zack even followed me an hour and a half to deliver the car to my wife. I got him back to the dealership at 10:30 at night. Thank you Mrs. Laughlin for sharing your husband.
Clean, proffessional service dept., especially Chris Bostic. Work done quickly and explained very concisely. Rental car paid for by Nissan since part of the work was warrantied.
Nissan in Rancho are the best, great people (especially service rep Chris Bishop). Purchase and financing were great but the service provided is excellent,. Have bought several vehicles from here, all with no hassle or pressure, just great customer service.
Awesome no hassle experience as always! I would definitely recommend this dealership for service. I wouldn’t take my Frontier to any other service department.
Da Da and Aton were amazing. Very customer service oriented - friendly, willing to answer all questions. I will definitely be referring my family and friends.
